Author: Jordan Smith

April 6, 2021April 6, 2021

The Role of User Generated Content in Creating Repeat Shoppers

April 1, 2021March 31, 2021

Tips for Creatively Managing Customer Expectations

March 24, 2021March 24, 2021

The Role of Ratings and Reviews in Improving Customer Service & Satisfaction

March 19, 2021March 19, 2021

Keys to Keeping Ratings and Reviews Relevant for Shoppers

March 17, 2021March 16, 2021

Why Fake Reviews Hurt Retailers

March 12, 2021March 12, 2021

Tips for Building and Sustaining Customer Trust

March 10, 2021March 9, 2021

The Role of Customer Advocacy in Growing Sales

March 5, 2021March 5, 2021

Cleveland’s Women Owned Business Spotlight of 2021

March 3, 2021March 3, 2021

Three Strategies for Getting More Social Proof

February 25, 2021February 25, 2021

The Do’s and Don’ts of User Generated Content