Every single review that gets reported on ResellerRatings goes through a manual review verification process. We wanted to classify these as well as give our team (and merchants and reviewers alike) more context on what has been reported. So we’ve actually changed this process quite a bit. An
Review coverage is a super important metric to us. We like to talk about it a lot with our clients. The more reviews you have covering your products, the great impact those products will have in conversions. We want to make sure we help you solve one thing in particular. ‘Let me isolate the pr
The impact of user generated content is clear, but what may not be as clear is how to properly gather and leverage customer content. Having a plan in place for collecting and sharing UGC helps paint an accurate picture of the shopping experience by providing insight in ways marketing and sales
You can now download your survey CSV INSTANTLY without having to wait for the report to process. Work faster, and better with this update. We had a lot of feedback about this one, so we wanted to make sure we got around to it. It was a lot trickier than we thought, but we think […]
Wow, with our heads down – time flies. We spent January and February releasing a bunch of new product, optimizing the collections process, we didn’t even get a chance to post about it. Well – better now than never. Let’s take a quick look at our core goals here at ResellerRat
Social networks are an integral part of the buying journey. Creating a social media strategy that makes a meaningful impact on shoppers benefits brands and retailers in a multitude of ways. Given all of the people and brands that populate the internet, standing apart from the crowd online ma
It’s no secret that people want as simple a shopping experience as possible. By emphasizing an omnichannel approach, the path to creating an experience that caters to the wants and needs of customers becomes easier for retailers to navigate. Additionally, creating an omnic
Once retailers decide to collect customer content, the next step is deciding how to make the most of it. Customer content detailing the experience of current shoppers, and what keeps them coming back serves as potential marketing material that could have a profound impact on the decis
From serving as a stop on the Underground Railroad to becoming a main destination for those leaving the South in search of new beginnings during the Great Migration during the 20th century, Cleveland’s background is rich with Black History. Innovation, ingenuity and a
Think about the last time you provided someone you care about with advice. Finding reliable customer ratings and reviews can have the same effect on shoppers as a good friend talking you out of a decision you may later come to regret. By receiving a detailed account of the experi
