The ResellerRatings Blog

New research underscores how retailers can win with User-Generated Content (UGC)

Posted by Nishan Sothilingam on February 6, 2018

Check out our new UGC Insights infographic that keys into trends driving the social proof movement — based on survey data from over 40,000 shoppers across their store, web, and mobile experiences. 

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Topics: Ratings and Reviews, Consumer Trust, Reviews Suite,, UGC

Stand out this holiday season: 3 steps to better ratings & more reviews

Posted by Bradley Poole on July 11, 2017
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Topics: Ratings and Reviews, SEO

ResellerRatings now integrates Star Ratings into Google My Business

Posted by Bradley Poole on June 27, 2017

By now we all know that consumer ratings and reviews increase visibility, consumer trust, and conversion for businesses. But how and where these ratings and reviews are available to shoppers can matter greatly. 

Well today we're very excited to announce that businesses who are using ResellerRatings to collect and manage reviews on their website will now see those Star Ratings show up in their Google My Business listing (aka those local listings that appear in the bottom right of a search results screen when you search a retailer with a brick-and-mortar presence). 

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Topics: Ratings and Reviews

Announcing our new partnership with Pricefalls!

Posted by Bradley Poole on June 7, 2017
Pricefalls-Logo-125.jpg

We’re really excited to announce a partnership we’ve had in the works for a while now with Pricefalls, an online marketplace that gives merchants the ability to gain additional revenue and customers. Pricefalls has more than 13 million products in more than 25 categories! They’re offering our merchants an exclusive incentive for signing up today.  

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Topics: Ratings and Reviews

How Ratings and Reviews can boost Mother's Day & Memorial Day sales

Posted by Bradley Poole on May 1, 2017

Many business leaders are gearing up for the fast approaching May holiday season with campaigns for Mother’s Day and Memorial Day. But if those plans don’t already include proactively collecting and syndicating customer ratings and reviews, now would be a great time to start as there’s still time to have a positive impact on sales.

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Topics: Ratings and Reviews

How to Optimize Consumer Reviews in Search Results for Maximum Impact

Posted by Nishan Sothilingam on March 20, 2017

Research shows that customer reviews for brands and products drives conversion, boosts purchases, increases loyalty, and improves reputations -- assuming your customers are seeing a compelling review when searching online.

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Topics: Ratings and Reviews, SEO

Ho ho ho: New research shows ratings & reviews matter a lot!

Posted by Bradley Poole on November 29, 2016

Whether you like it or not, your customers are talking about your brand and your products online in the form of ratings and reviews.

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Topics: Ratings and Reviews

ForeSee helps myHermes increase review volume, lower CPC, & improve conversion (study)

Posted by Bradley Poole on November 1, 2016

Like many B2C companies, leading U.K.-based online parcel shipping service myHermes relies on customer ratings and reviews as a core component of its business strategy. A high volume of reviews can lead to increased consumer trust, better lead-to-sales conversion, and enhanced SEO/SEM efficiency. But managing a company’s reviews data can be difficult without the proper technology.

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Topics: Ratings and Reviews

Stand out this holiday season: 3 steps to better ratings & more reviews

Posted by Bradley Poole on October 10, 2016

The holiday season is the biggest time of year for retailers, with many making 20-30% of their annual sales during this period.

But holiday sales are only projected to increase 1.8% this year, according to eMarketer. That means individual retailers hoping to stand out will have to do more to increase sales in 2016 and beyond. Meanwhile, advertising costs are skyrocketing  nearly doubling from 2012 to 2015, and projected to rise 90% in the next five years (source: Forrester).

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Topics: Ratings and Reviews