The ResellerRatings Blog

Cymax Group sets out to amplify UGC and reviews with ResellerRatings

November 15, 2017  |  Posted by ResellerRatings Blog

iStock-539976520-1.jpgWe're thrilled to share that Cymax Home Square Group Inc., a leader in online sales for all items home and office, recently selected ResellerRatings' Reviews Suite to help them achieve an optimal online shopping experience for customers by leveraging customer-generated content to amplify their reviews.

Cymax strives for ultimate customer satisfaction and has accordingly created an unmatched experience for customers with a simple e-commerce shopping solution. To further this initiative, Cymax plans to integrate Reviews Suite tools that will connect consumer-generated product images and Q&A to reviews, helping customers make better informed buying decisions and increasing conversion rates.

ResellerRatings' new Reviews Suite provides a holistic set of UGC marketing management tools that will help Cymax in a variety of ways including, collecting a larger database of customer reviews and ratings. Additionally, it can help with analyzing reviews and images to further improve customer satisfaction and help customers find what they are looking for, as well as syndicate reviews into major search channels to increase visibility, maximizing SEM budgets and SEO impact.

"We selected ResellerRatings to help us leverage customer feedback and amplify their reviews," said Anna Lau, Head of Merchandising & Marketing at Cymax. "ResellerRatings' systematic approach to gathering customer feedback and developing verified reviews gives our customers the information they need to make informed buying choices."

For additional information, see the full news release.

Topics: Consumer Ratings, Reviews Suite,, Customer Experience, UGC, Case Study, Press Release